Terms & Conditions
Subject
This document constitutes both (1) the general terms, conditions
and notices or the terms of use of Gyllium.com that govern the use of
Gyllium.com, including the conclusion of a sales contract with us, and (2) the
seller-customer agreement for sale through Gyllium.com.
About Us
We are Gilly International Limited, a company registered in the
Republic of Bulgaria (registration number 204000932) with the registered
address of 88 G. S. Rakovski Blvd, Sofia 1000, Bulgaria (“Gyllium”, “we”, “us”
and “our”).
Terms of Use
This website is offered to you, the customer, by Gilly
International Ltd and is conditional on your acceptance without change of the
terms, conditions and notices contained here. Your use of this website means
you agree to all such terms, conditions and notices. We may change or update
these terms so please check this page regularly. Gilly International Ltd does
not guarantee the accuracy of, and disclaim liability for inaccuracies relating
to the information and description of any product displayed on this website. We
reserve the right to correct any errors or omissions, and to change or update
information at any time without prior notice.
Liability Disclaimer
Gilly International Ltd disclaim all warranties, terms and
conditions with regard to this information, software, products, and services,
including all implied warranties and conditions of suitable quality, fitness
for a particular purpose, title and non-infringement.
In no event shall Gilly International Ltd or their suppliers be
liable for any, indirect, incidental, punitive, special, or consequential
damages arising out of or any way connected with the use of this website or
with the delay or inability to use this website, or for any information,
products and services obtained through this website, or otherwise arising out
of the use of this website.
This agreement is governed by the laws of the Republic of
Bulgaria. You hereby consent to the exclusive jurisdiction of the Bulgarian
courts in all disputes arising out of or relating to the use of this website.
Use of this website is unauthorized in any jurisdiction that does not give
effect all provisions of these terms and conditions, including without
limitation this paragraph.
Neither party will be held liable for non-performance of its
obligations if such non-performance is due to force majeure. Force majeure is
an unpredictable event beyond the control of the parties that cannot be
avoided. If force majeure does not cease within 14 (fourteen) days of the date
of the event, each party has the right to notify the other party that it will
terminate the agreement without incurring compensation for any possible damage.
Important: These terms and conditions and foregoing liability
disclaimer, do not affect mandatory legal rights that cannot be excluded under
applicable law.
Indemnification
You agree to defend and indemnify Gilly International Ltd and
its affiliates, and/or their respective suppliers and any of their officers,
directors, employees and agents from and against any claims, causes of action,
demands, recoveries, losses, damages, fines, penalties or other costs or
expenses of any kind or nature including but not limited to reasonable legal
and accounting fees, brought by third parties as a result of:
1. Your breach of these website Terms and
Conditions or the documents referenced herein;
2. Your violation of any law or the rights of a
third party; or
3. Your use of this website.
As a condition of your use of this website, you warrant to Gilly
International Ltd that you will not use this website for any purpose that is
unlawful or prohibited by these terms, conditions and notices.
Copyright & Trademarks
GYLLIUM® is a registered trademark of Gilly International Ltd.
All content and infrastructure of the website including text, graphics, logos,
images, is property of Gilly International Ltd and is protected by European and
international copyright laws. You may electronically copy and print hard copies
of pages from this website solely for personal, non-commercial purposes related
to placing an order or shopping with Gyllium.com. Any other use of our website,
including reproduction and internet links, is strictly prohibited without our
prior written permission. Images on this site are incorporated for viewing
purposes only and may not be saved or downloaded in any format.
Online Sales Policy
Gyllium.com asks that you review your order carefully prior to
submission, as it cannot be modified once submitted. You will receive an order
confirmation at the conclusion of your order, as well as an email that
summarizes your order number and order total.
To ensure customer security, no credit card number is ever
stored in our system. Your will be redirected to the payment gateway where you
will enter your credit card details. We accept the following methods of
payment: Visa, MasterCard, PayPal and Direct Bank Transfer. We do not accept
e-cheques via PayPal. Items are charged to your credit card when your order is
placed.
In the case of online payments or bank transfer payments, Gilly
International Ltd do not bear any liability for any charges in connection with
fees, commissions or other additional payments made by you or your bank for the
transaction itself, as well as in the case of currency exchange applied by the
bank issuing the card in cases where the currency is different from Euro.
The same applies to the transactions that Gilly International
Ltd does to the client, whether doing so in connection with the recovery of any
payment to the latter, or for any other reason. The costs associated with such
payments are solely for the client’s expense. That is why we recommend our
clients to consult with their bank about any additional fees that could be
charged to them on online payments or on bank charges.
You confirm to us that you are authorized to use the payment
method that you provide to us when placing your order. We may carry out
security checking to confirm that this is the case. If your payment method is
not authorized, we may refuse to accept your order and we will not have any
responsibility for the non-delivery of the goods.
All images displayed on the site are solely intended to give
some insight into the type of product offered, rather than to represent it
accurately. Accordingly, some of the Products images (static/dynamic images,
multimedia presentations etc.) may not match the appearance of the product in
question. Gilly International Ltd will not be held responsible for such
discrepancies.
Formation of the contract
We will confirm our acceptance of your order for goods by
sending you an email confirming that the goods have been dispatched (“Dispatch
Confirmation”).
The contract between us will only be formed when we send you the
Dispatch Confirmation (the “Contract”). These terms and conditions, the
Dispatch Confirmation and any other information relating to the goods which we
have brought to your attention are incorporated into the Contract.
The Contact will only relate to those goods which have been
confirmed in the Dispatch Confirmation and we will not be obliged to supply any
other goods which you have ordered until we have sent you a separate Dispatch
Confirmation in respect of such goods.
Shipping
At this time, Gilly International Ltd will be shipping worldwide
except to the following countries: North Korea, Somaliland, Turkmenistan,
Afghanistan, Burundi, Iraq, Libya, Mali, Niger, South Sudan, Syria, Yemen,
Central African Republic, Cote d’Ivoire, Democratic Republic of Congo, Eritrea,
Iran, Liberia and Somalia.
All orders are shipped with DHL. Shipping time depends on your
location. Please allow up to 8 business days although most orders are delivered
earlier and up to 12 business days in case of customization (adding your name
or initials to the front page of the agenda or refill).
All orders above €150 are eligible for free worldwide shipping.
Orders under €150 have a flat shipping rate of €45.
Please note that DHL does not deliver to P.O. boxes or hotels.
For more information regarding the delivery: http://www.dhl.bg/en/express.html
Please check back periodically for any updates regarding our
shipping policies.
Return Policy
Gilly International Ltd will gladly accept returns and refund
the item. Items to be returned must be send back to us in perfect, unused, new
condition in their original packaging with all original hologram stickers and
Certificate of Authenticity attached. You must first contact us through the
return form found at the bottom of our website. Mail your returned items to the
following address: Bulgaria, Sofia 1000, 88 G.S. Rakovski Blvd., floor 1, office 5, Phone number for the purposes of delivery: +359 877 861 900. You must first
contact us through the present Returns Form. Packages sent without contacting
us beforehand will not be accepted. Packages sent without contacting us beforehand
will not be accepted. Note that you must ship the item back to us within 14
calendar days from the date you received the product. All sale items are final
and cannot be refunded or exchanged.
For any returned items, you will not be refunded the original
cost of shipping, and you are responsible for the cost of returning the item to
us. Make sure to use a reputable shipping company with tracking information or
proof of postage, as we are not responsible for lost or stolen packages.
If you wish to exchange an item, you will need to return the
item you no longer wish to keep and place a new order.
If you have any difficulties filling out the Returns Form please
contact us at office@gyllium.com.
Purchase for Personal Use Only
You may purchase products from this site only for personal use
and not for resale. By placing your order, you certify that you are purchasing
products for personal use only and not for resale. We reserve the right to
refuse orders for any reason without explanation.
Custom duties and export VAT
Standard Bulgarian VAT rate of 20% is charged to all orders
within the European Union. This is included in the prices displayed on the
site. For those countries that are outside the EU, VAT will be removed from the
total of your order at the checkout stage. Please note that for those
countries, you will be liable to pay the country’s VAT as well as any relevant
import duties and taxes. Gilly International Ltd assumes no responsibility in
those packages held in customs if those charges are not settled by the
customer. The customer has the sole responsibility for the formal clearance of
the order. For more information on taxes, duties and customs regulations please
contact your local customs office directly.
Contact Information
Gilly International Ltd, 88 G.S. Rakovski Blvd, Sofia 1000,
Bulgaria, Registration Number: 204000932, IBAN: BG88UBBS81551012005660, United Bulgarian Bank
e-mail: office@gyllium.com, mobile: +359 877 861 900
Secure Processing
Gyllium.com uses secure processing called SSL Encryption
Technology, which is the industry standard. SSL (Secure Sockets Layer) is a
protocol developed for the transmission of private information over the
internet. SSL uses a private key to encrypt your data, including your credit
card information, so that it cannot be read while being transferred over the
internet.
We may update these Policy, Conditions and Terms in the future.
Updated October 2024